Shipping
Fast, reliable, and designed to feel effortless.
Processing time
Orders are processed within 1–2 business days (Monday–Friday). During busy periods like drops or holidays, processing may take slightly longer.
Track your order
You will receive an email after your purchase with tracking details and carrier information.
You can track your order via our tracking page using your tracking number.
Shipping costs EU Free from €150 | Rest of the world Free from €200
| Destination | Shipping cost |
|---|---|
| Netherlands | €4.99 |
| Belgium | €6.99 |
| Germany | €6.99 |
| Rest of Europe | Calculated at checkout |
| United Kingdom | €14.99 |
| Worldwide | Calculated at checkout |
Estimated delivery time
International shipments may experience delays due to customs.
Incorrect address
Please make sure your address is correct. If a package cannot be delivered due to an incorrect address, additional shipping costs will be the customer's responsibility.
If your order is returned to us, we will contact you to arrange reshipment.
Duties & taxes
Orders outside the EU may be subject to import duties and taxes. These costs are the responsibility of the customer.
Questions?
Our team is here to help. Contact us at customerservice@francisbyfb.com or via our contact page.
