Shipping
Processing time
Orders will be processed within 1–2 business days from monday to friday.
During busy periods (such as new drops, sales or holidays) processing may take a little longer.
Track &Trace
Tracking information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
Track your order: You can track your order through our website. Simply enter your tracking number on our tracking page to check the status of your order.
Postage costs
| Region/Country | Shipping method | Postage costs | Free shipping from |
|---|---|---|---|
| The Netherlands | GLS Delivery | €4.99 | €150,- |
| Germany | DPD Home Delivery | €6.99 | €150,- |
| France | DPD Home Delivery | €7.99 | €150,- |
| Belgium | GLS | €5.99 | €150,- |
| United States | UPS Home Delivery | €29.99 | €200,- |
| United Kingdom | UPS Home Delivery | €14.99 | €150,- |
| Austria | DPD Home Delivery | €8.99 | €150,- |
| Switzerland | PostNL Home Delivery | €16.99 | €150,- |
| Poland | DPD Home Delivery | €8.99 | €150,- |
| Italy/Spain | DPD Home Delivery | €9.99 | €150,- |
| Africa | UPS Home Delivery | €29.99 | €200,- |
| Albania | UPS Home Delivery | €29.99 | €200,- |
| Asia | UPS Home Delivery | €29.99 | €200,- |
| Bosnia | DPD Home Delivery | €19.99 | €150,- |
| Bulgaria | DPD Home Delivery | €14.99 | €150,- |
| Croatia | DPD Home Delivery | €14.99 | €150,- |
| Cyprus | UPS Home Delivery | €29.99 | €150,- |
| Czech Republic | DPD Home Delivery | €8.99 | €150,- |
| Denmark | DPD Home Delivery | €10.99 | €150,- |
| Estonia | DPD Home Delivery | €11.99 | €150,- |
| Finland | DPD Home Delivery | €15.99 | €150,- |
| Greece | DPD Home Delivery | €14.99 | €150,- |
| Hungary | DPD Home Delivery | €8.99 | €150,- |
| Iceland | UPS Home Delivery | €29.99 | €150,- |
| Ireland | DPD Home Delivery | €8.99 | €150,- |
| Latvia | DPD Home Delivery | €11.99 | €150,- |
| Lithuania | DPD Home Delivery | €11.99 | €150,- |
| Luxembourg | DPD Home Delivery | €6.99 | €150,- |
| Malta | UPS Home Delivery | €29.99 | €150,- |
| Monaco | DPD Home Delivery | €8.99 | €150,- |
| North America | UPS Home | €29.99 | €200,- |
Delivery time (indication)
| Region/Country | Estimated delivery time |
|---|---|
| The Netherlands | 1–2 business days |
| Germany | 2–3 business days |
| France | 3–4 business days |
| Belgium | 1–2 business days |
| United States | 3–5 business days |
| United Kingdom | 2–4 business days |
| Austria | 3–4 business days |
| Switzerland | 3–5 business days |
| Poland | 3–4 business days |
| Italy/Spain | 3–4 business days |
| Africa | 4–7 business days |
| Albania | 4–7 business days |
| Asia | 4–7 business days |
| Bosnia | 3–4 business days |
| Bulgaria | 3–4 business days |
| Croatia | 3–4 business days |
| Cyprus | 4–5 business days |
| Czech Republic | 3–4 business days |
| Denmark | 3–4 business days |
| Estonia | 4–5 business days |
| Finland | 4–5 business days |
| Greece | 3–5 business days |
| Hungary | 3–5 business days |
| Iceland | 3–6 business days |
| Ireland | 3–5 business days |
| Latvia | 4–5 business days |
| Lithuania | 3–5 business days |
| Luxembourg | 1–2 business days |
| Malta | 3–6 business days |
| Monaco | 3–5 business days |
| North America | 3–7 business days |
| Norway | 3–6 business days |
| Oceania | 3–7 business days |
| Portugal | 3–4 business days |
| Rest of Europe | 3–6 business days |
| Romania | 3–4 business days |
| Slovakia | 3–4 business days |
| Sweden | 3–5 business days |
| Turkey | 3–6 business days |
| Australia, Canada, Mexico, New Zealand, Curacao, Armenia, Guadeloupe | 3–6 business days |
| South America | 3–6 business days |
| South Korea | 5–7 business days |
Please note: International shipments may take additional time due to customs clearance.
Incorrect address or undelivered packages
Always check your address information carefully. If a package cannot be delivered due to an error in the address, the customer will be responsible for any additional shipping costs.
If an order is returned due to an incorrect address, we will contact you by email to resend it.
Taxes and import duties
For orders outside the EU, import duties or taxes may be applied by local customs. These costs are the responsibility of the recipient.