Contact
Francis at your service
We're happy to help. Questions, styling advice or help with your order? We make it as easy as possible for you.
Customer service
customerservice@francisbyfb.com
Response time: 1-2 business days
Include your order number (#) and your name
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The team behind Francis
We're a small team that gives everything for quality and detail, so you can feel confident with our bags. Every message is read by a real person 🤍
Francis head office
Freark Damwei 36, 8914 BM Leeuwarden
The Netherlands
Mon - Fri, 9.00 - 17.00 (CET)
Sat - Sun closed




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